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Frequently asked questions

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Before creating the account, you’ll need digital currency, a crypto wallet to buy and sell NFTs at Artileo. You need to create an account for crypto wallet like MetaMask. It can store ETH and procedure the transactions. You can find all the transaction’s history through their website etherscan.io, it is an independent blockchain explorer. You can check the Etherscan every time when you completing a transaction. After you own the MetaMask wallet, you can create your account by clicking on Create button at the right top page. When the pop-up appear, click on Create an account. Fill the form inside and click sign up. Now you can customize your bio, email address, profile photo, and more.

You need ETH to pay for some of your interactions with the blockchain and to pay for the items you buy. Here are some recommended cryptocurrency exchanges platform to buy the Ethereum like Coinbase, Gemini, eToro, Venmo or PayPal. Different fees, security measures, and other features come with different platforms, so make sure to do some research before you buy the ETH and sign up the platform.

From the landing page, select the Discover. Type the keywords you wish to search at the center of rectangle box. If you prefer a particular buying style, you can choose to filter by select a type, price range, number of liked or category on the left side of the page.

Click on the Create button on the top right corner. Fill the form and upload your digital artwork inside the page. After done filling, press on Create item, you are nearly done to submit your artwork. Your artwork is still in Draft status right now. To show up in Artileo gallery, you need to click on the 3 dots button below the Action inside the My Artwork page, press submit to admin approval. Your artwork will show up in these few days.

You need to click on the 3 dots button below the Action inside the My Artwork page, press Edit and you will go to the artwork information page. You can edit the item name, description, category, price range and expire date inside. Click Edit Item when you are done editing.

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Gas fees will be included in when the item is sold and through the paying process. Buyer must pay the gas fees when buying the Nfts, Sellers need to pay the gas fees when they are accepting the offers.

MoonPay is a third-party payment tool which can buy crypto with using both credit and debit card. You can buy cryptocurrency with using a card and have it ready in your wallet while purchasing NFTs when you are located in a region supported by MoonPay.

You can contact us by sending us email server@artileo.art, or fill out the support form by clicking contact us at the bottom of the page. Before you send out the email, please make sure you had provide your email address, wallet address (if applicable) and information about your question and issue you’re facing as detail as you can. We will try to solve you issue as fast as we can!